Who owns the next action?
See whether the request is waiting for diagnosis, owner approval, tenant access or contractor work.
For Property managers, letting agents and developers
Move each maintenance request from report to verified completion.
Build a property maintenance workflow around tenants, units, approvals, contractors and completion evidence. Choose what your team records and what owners or tenants can see.
Build my maintenance workflow
You choose how it works. Plans start at $29/month.
Arrears follow-up18 casesKSh 1.42m · 5 promises due
Maintenance11 open3 waiting for approval
Kitchen pipe leak
ReportedDiagnosedContractorEvidence
Every maintenance request becomes a chain of promises
See the request, approval, contractor and completion evidence in one view.
Tenants, owners and contractors all need different parts of the same answer. Build a maintenance workflow that captures the property, issue, responsibility, promised date, action history and evidence of completion.
A useful maintenance app should turn every open request into owned work.
Where is the maintenance request?
Track diagnosis, approval, contractor, access, cost and completion evidence.
What can we tell the owner or tenant?
Create a simple progress view from the same status and evidence your team updates internally.
What you can build
Create one clear path from request to completed repair.
Choose how requests enter, who owns them and what clients or managers can see.
Capture maintenance requests
Choose issue types, properties, priorities, evidence and response dates.
Approve and dispatch work
Define cost approvals, contractor assignments, access arrangements and due dates.
Verify completion
Keep before-and-after evidence, tenant confirmation and follow-up checks together.
Design owner and tenant views
Show each person only the progress, evidence and decisions you choose.
A strong first app
Start with the maintenance queue that creates the most calls and complaints.
Choose one maintenance category or portfolio. Define the properties, parties, priorities, approval limits and evidence it needs before adding more of the operation.
- 01Receive the request or case
- 02Confirm property and responsibility
- 03Approve the next action
- 04Track contractor or client follow-up
- 05Close with evidence and cost
Built around the portfolio
Create an operating view for the team and a progress view for owners or tenants.
Property managers and letting teams can use different approval or dispatch rules while keeping the same discipline around ownership, dates and completion evidence.
Requests
Create a desk for every tenant maintenance request.
Define issue categories, priorities, evidence, ownership and response targets.Operations
Requests
Open requests42
Due today9
Completed this week31
| Request / property | Priority | Owner | Status |
|---|---|---|---|
| Water leak · Westlands | Urgent | James | Contractor sent |
| Access card · Kilimani | Normal | Lucy | Ready |
| Lease query · Karen | Normal | Anne | Reviewing |
Dispatch
Coordinate approvals, access and contractor dispatch.
Choose approval limits, contractors, appointment windows and escalation stages.Operations
Dispatch
Awaiting approval7
Contractors assigned12
Visits today5
| Request / property | Approval | Contractor | Next action |
|---|---|---|---|
| Boiler · Riverside | Owner approved | HeatFix | Confirm access |
| Gate motor · Ngong Rd | Quote review | SecureCo | Approve quote |
| Roof leak · Kilimani | Emergency | TopBuild | Dispatch team |
Completion
Close work only when the evidence is complete.
Define completion checks, photos, tenant confirmation and follow-up dates.Operations
Completion
Ready to verify9
Rework needed2
Closed this week18
| Job / property | Evidence | Owner | Next action |
|---|---|---|---|
| Water leak · Westlands | Photos added | James | Tenant confirm |
| Gate motor · Ngong Rd | Invoice due | Lucy | Check repair |
| Roof leak · Kilimani | Rework noted | Anne | Return visit |
Build and run it on KasiLabs
Build the maintenance workflow your team, owners and tenants can all follow.
From
$29per month for one live appStarter gives your team the tools to create, review, publish and improve one live app. You define the workflow and can keep changing it as the work changes.
Build my maintenance workflowWhat you can do
Shape the app around the way your team works.
Can tenants or owners see progress?
Yes. Choose the internal fields your team uses, then create a separate view with only the status and actions each person should see.
Can different maintenance categories follow different steps?
Create distinct request types, priorities, approval paths, assignments and completion checks.
Can managers see overdue or incomplete repairs?
You can build views around overdue work, approval delays, contractor workload, missing evidence and rework.